Shipping & Delivery

Where we ship

We ship within Australia only. We don't currently ship internationally — if that changes, this page will say so before it changes anywhere else.

Dispatch

Orders are dispatched within 2 business days of payment clearing. Business days are Monday to Friday, excluding Queensland public holidays. If something is going to take longer than that, we'll email you rather than let you wonder.

Carrier and tracking

Carrier

Australia Post

Tracking

Included on every order, at no extra cost

Signature

Required on delivery for orders over $200

Your tracking number is emailed to you when the order is dispatched. Delivery timeframes are Australia Post's, not ours — their current estimates are on the Australia Post website.

How your cards are packed

Every raw single ships in a penny sleeve and a toploader. Graded slabs ship in a fitted sleeve with rigid protection on both faces. Everything goes out in a rigid mailer, with larger orders and sealed product being padded and boxed.

We pack your order the way we'd want ours packed.

If your order doesn't arrive

Email support@breadcollectables.com.au with your order number. We'll open an enquiry with Australia Post and keep you updated — you don't need to deal with the carrier yourself. If the parcel is lost or it arrives damaged, we'll refund or replace it; our Returns & Refunds page covers how.

Every order is tracked, and anything over $200 needs a signature, so there's usually a clear record of where a parcel got to. A few situations sit outside what we can fix:

• The address on the order was wrong or incomplete.
• You asked Australia Post to leave the parcel unattended — an authority to leave, or a safe drop arranged through their app.
• The parcel was delivered or signed for, and something happened to it after that.
• It went to a parcel forwarder. We can only follow it as far as them.
• It's running late. We can't speed the network up, but if tracking has stopped moving, tell us and we'll chase it.

Incorrect addresses

We ship to the address given at checkout, so please check it before you pay. If you spot a mistake, email us straight away — if the order hasn't been dispatched yet we can change it. Once it's with Australia Post we can't redirect it, and a parcel returned to us as undeliverable will be reposted at the buyer's expense.